Frequently Asked Questions

Everything you need to know about shopping with Bonanza Satrangi Canada.

What are the shipping costs and delivery times within Canada?

We offer standard shipping across Canada via major carriers. Delivery typically takes 3-7 business days depending on your province. Shipping rates are calculated at checkout, with free shipping available on orders over a certain threshold.

What is your return and exchange policy?

We accept returns on unwashed and unworn items with original tags attached within 14 days of delivery. Please note that for hygiene reasons, certain items like jewelry and intimates are final sale.

Are the products sold on the Canadian site authentic?

Yes, Bonanza Satrangi Canada is an authorized retailer. All our products, including lawn suits, ready-to-wear, and fragrances, are 100% authentic and sourced directly from the brand's manufacturing units.

Do I have to pay customs duties on my order?

Since we ship directly from within Canada for our local inventory, customers shopping on the Canadian site will not face additional customs or import duties upon delivery.

How can I track my order once it has been shipped?

Once your order is processed, you will receive a shipping confirmation email containing a tracking number. You can use this number on the carrier's website to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), Apple Pay, Google Pay, and PayPal for a secure and seamless checkout experience.